Return Policy

  1. Returns: We accept returns within 7 days of delivery for a full refund or exchange. Items must be unused, in the same condition as received, and in their original packaging.

  2. Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 15 days.

  3. Exchanges: If you need to exchange an item, please contact us to arrange the exchange process. We will ship the replacement item once we receive the returned product.

  4. Shipping Costs: Shipping costs for returning items are the responsibility of the customer, unless the return is due to an error on our part or a defective product.

  5. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, including any shipping costs incurred.

  6. Non-Refundable Items: Certain items such as personalized or custom-made products may not be eligible for return or refund unless they are defective or damaged.

  7. Address : 30 b street 5 neeli bar chowk islam pura lahore